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Conflict Management: Lessons from the Field
Broadcast Date: August 16, 2007
(1 hour, 30 minutes)
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Program Overview
Conflict is a normal part of our everyday life both at home and in the workplace. Mismanaged conflict has both direct and indirect costs as it decreases productivity, increases problems with morale and increases liability. Conflict management is a constructive way of approaching this natural phenomenon so that the result is a positive outcome.
In this program we provided a real-life approach to conflict management as we addressed specific scenarios, sent in by viewers, to a panel of Human Resources experts. The panel discussed each submission as a case study. Viewers were also invited to join the discussion during the broadcast by calling to talk with our experts. All emails and calls were handled anonymously so that, together, the panel and the viewers were able to discuss successful conflict management strategies.
Faculty
Kathy Vincent, LCSW
Staff Assistant to State Health Officer
Alabama Department of Public Health
Michele Jones
Deputy Director
Bureau of Professional and Support Services
Alabama Department of Public Health
Josh Klapow
Associate Professor
Department of Health Care Organization and Policy
South Central Center for Public Health Preparedness
University of Alabama at Birmingham
Target Audience
State and local public health workers, nurses, physicians/clinicians, business/community/civic leaders, first responders, environmental health professionals, health educators, laboratory professionals, law enforcement, occupational/industrial professionals, planners, policy makers/analysts, students (MPH and other allied health graduate/post-graduate students).
Contact Hours
None for this program.
Contact for Technical Assistance
334-206-5618 or email ALPHTN
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